HP Gas Customer Care

HP Gas is the largest LPG provider gas agency in India. The HPCL ( Hindustan Petroleum Corporation Limited) has started their services of LPG in 1979 under the product name “HP Gas”. The HP Gas agency can provide their services in all our the country and they can improve their customer care services according to the time and for consumers and that’s why they are also giving the online services of the customer care for all the online users.

With the help of the customer care services, consumer can easily registered their complaints against the HP Gas services or any complaint related to the gas agency service. If the consumer have any problem like HP Gas refill booking, new connection, transfer connection or any other, so with the help of the customer care or the toll free number for the consumers, they can easily registered their complaints.

HP Gas Customer Care Toll Free Number are: 155233 or 1800-2333-555

Also, through online you can register your complaint, and for this you have to visit the official website of the HP Gas,

  • Login with your ID and password,
  • Then click on the customer care page,
  • There you can post your complaint or any suggestion,
  • Click on the Submit button, and then your complaint procedure was done.

 For this procedure you must have an account on the website of the HP Gas, if you have no account on the website, so you can first registered on the website then you can easily done every thing through online like: HP Gas Booking, new connection, transfer connection or more online services. You can also register you complaint in the nearest authorized gas agency.

HP Gas Customer Care Numbers are:

HP Gas Customer Care Number Delhi: 99909 23456
HP Gas Customer Care Number Gurgaon: 99909 23456
HP Gas Customer Care Number Madhya Pradesh: 96690 23456
HP Gas Customer Care Number Maharashtra: 88888 23456
HP Gas Customer Care Number Noida: 99909 23456
HP Gas Customer Care Number Punjab: 98556 23456
HP Gas Customer Care Number Rajasthan: 78910 23456
HP Gas Customer Care Number Tamil Nadu: 90922 23456
HP Gas Customer Care Number Uttar Pradesh: 98896 23456
HP Gas Customer Care Number West Bengal: 90888 23456

HP LPG Regional Offices Contact details:

HP LPG Delhi Office Contact Details
Address: 6th Floor, CORE- II, SCOPE Minar, District Center,
Laxmi Nagar, Delhi -110092
Contact Number: 011- 22010196/ 22408427/ 22010166

HP LPG Mumbai Office Contact Details
Address: HPCL, HPGAS Filling Plant, 1st Floor LU Gadkari Marg,
Behind HP Refinery, Mumbai, Maharashtra – 400074
Contact Number: 022-25544159/25548677

HP LPG Bangalore Office Contact Details
Address: HPCL No.3&4, Whitefield Road, Mahadevapuram Po ,
Bangalore ,Karnataka -560048
Contact Number: 080-28518732/25600150/ 28518796

HP LPG Chennai Office Contact Number
Address: Petro Bhavan, 3rd Floor, New No.82 (Old# 47),
TTK Road, Alwarpet, Chennai, Tamil Nadu -600018
Contact Number: 044 – 24988511/ 24988506-10


  1. mahesh k bangera mahesh k bangera
    December 16, 2013    

    i have changed my residence whithin city, i am contacted the dealer to co operate, i have been told to bring the payment reciept ,which is misplaced,what will be the new procedure if the reciept not find,is there any other alternative to get done the address change , please let me know


    mahesh k bangera a worried consumer

    December 25, 2013    

    ONLINE BOOKING NO-3130839000049625/DT-02.07.2013.

  3. December 26, 2013    

    my address change to provided nearest H.P Gas agency agency

    My addres :- B – 32 , Ajay Nagar , Ismailpur Agwanpur area Post – Tilpat Near Faridabad Sector,37 Haryana Faridabad122103

  4. Neha mordani Neha mordani
    December 30, 2013    

    Please give your customer center number which covers Borivali and kandivali
    My number is 9867916721

  5. December 30, 2013    

    Hey there! Fantastic post! Satisfy when I will see a follow up!

  6. Anil Kumar Nair Anil Kumar Nair
    January 1, 2014    

    Dear Sir,

    Reference may made to our Booking No, 296930 Dated 26-12-2013 under our consumer no. 606108 and Cash Memo no.184092 also issued on 30-12-13 for Rs.414/-

    We regret to inform you that today i.e 1/1/2014, we have received a SMS from HPCL saying that, our booking is cancelled without any reason and we need to rebook for getting gas cylinder.

    We shall be highly obliged, if you would kindly confirm us the reason for cancellation of our booking without giving any valid reason, or you want us to simply pay higher rate applicable from today, as per media.

    I have also discussed the matter with our Distributor, Vimal Enterprises, Janakpuri, unfortunately, they don’t have any valid answer and very much arrogant when dealing with consumers.

    I would like to again emphasis that, since I have booked my request for new cylinder on 26-12-13 and any move to give me new cylinder on revised rates will challenged in consumer court.

    Thanks & Regards
    Anil Kumar Nair
    Flat no. T2, Sai Niketan, WZ-93/1H
    Keshopur Village, Vikaspuri- 110018
    New Delhi

  7. Deepanwita Roychowdhury Deepanwita Roychowdhury
    January 8, 2014    

    Dear Sir,

    I am Deepanwita Roychowdhury, due to a personal reason I wish to change my contact email id. I have also shifted to my new house. The followings are my update details.

    Gas – HP Gas, Prakash Gas Service

    Name – Deepanwita Roychowdhury

    Consumer number – 619803

    New email id – upendyourself@gmail.com

    New address –
    Deepanwita Roychowdhury
    BH-2, 36, Kendriya Vihar,
    Sector-11, Kharghar,
    Navi Mumbai – 410210

    Thanking you,
    Deepanwita Roychowdhury

  8. Vinod Kumar Solanki Vinod Kumar Solanki
    January 22, 2014    

    Yesterday we received the HP gas cylinder , in that gas is leaking.
    Could you please replace the gas cylinder soon.
    Consumer number: 625914
    This cylinder is registered on my name.


  9. Vinod Kumar Solanki Vinod Kumar Solanki
    January 22, 2014    

    Could you please provide the emergency number for taking emergency action on gas leakage.


  10. SHivaji SHivaji
    January 24, 2014    

    Dear HP Gas Team,

    I am from “Shivaji Nagar, Madanganj- kIshangarh (Ajmer),Rajasthan”. Our agency head is “Yusuf ji”. I am annoyed from his service. He does not provide cylender at our home. I book my cylender 45 days ago but today i cant get it. Yusuf ji avoid me to give cylender. I daily go him for get cylender. But he busy to make his BLACK Cylender. He earns more income to provide cylender in black. So I am vey annoyed from your HP service.

    Please take serious action against Yusuf ji as soon as possible.


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    January 24, 2014    

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  12. aswathy g aswathy g
    January 25, 2014    

    I am a HP domestic gas customer and my customer no. is 600195.My connection is at Erode dist. of tamilnadu. Now I wants to change my connection to Ariyalur dist of Tamilnadu. Unfortunately there is no distributor for HP in the particular dist.I heard about gas company portability and wants to know whether it can be do without going directly to that particular HP distributor’s office.

  13. ravi ravi
    January 28, 2014    


    I wanted to know about the one cylinder refill amount, As my agent (Shanti Agency, konappana agrahara), has charged Rs: 1265 for a single refill.

  14. milind pawar milind pawar
    February 3, 2014    

    I am residing in. Katraj pune area,and on last 15 days ago, i have
    submitted my documents for new gas connection to my nearer distributor named Kanchan gas agency, located at katraj. while taking followup to receive the connection, agency replied that connection has been stopped to issue from company’s end. because of company has been finished there stationary stock and yet to take time of more than one week to settle the issue. This reason sounds very interesting to know about, Is it really as like they said..??

    February 5, 2014    

    Sir, I want to get dealership of hp gas at botad district. there is no hp gas dealer in botad district, gujrat. Please give me information that how to apply for dealership and how to contact to you. Please send me number.

  16. Mrs. Munna Bose. Mrs. Munna Bose.
    February 7, 2014    

    I have been a HP LPG customer since 1999. My Consumer No.607431. My dealer is M/S. ANUKKHAN FUEL SERVICE, from whom I get my refill regularly all these year with out any hassle. Now recently I have shifted to my new flat at P.O. BORAL, Kolkata- 700 154, & had approached your dealer at Naktala, M/S. UPHAAR, for change of address & requested their service to my new address, also for your kind information there are two other HP consumers in the flat where I reside now. They too want to change their address to M/S. UPHAAR, but your dealer is not ready to service us, instead he is suggesting us to shift to Indane, which we do not want at all.

    Hence I will be very grateful if you can guide me on this issue & help me to continue with HP Gas for the rest of my life. Awaiting your kind reply,
    Thanks & Regards,
    Mrs. Munna Bose.
    Mobile No. 98365 28556 or 98049 65598.

  17. Haradhan De Haradhan De
    February 8, 2014    

    on 21/12/13 Cost of Cylinder 1050.50 out of which 634.25 deposited to Bank
    on 5/2/14 Cost of Cylinder 1168.80 out of which what amount will be deposited to Bank that is why 118.30 has enhanced.
    Please inform the result.

  18. harsha chawla harsha chawla
    February 8, 2014    

    The problem starts when cylinder was given n next mrng i get smell in my store room i book a complaint…it was friday on saturday evening the guy comes n chks n says the new cylinde has leakage sign the paper n give Rs 50/- as fee n tommorow at first hour it will be replaced.. i did as said to me… he was suppose to chk my sigri..n he sd all is fn…sunday evng at 6 i get the replacement of my new cylinder i get it chkd n take it…

    Another week passed its friday nite..at 10 at nite i suddenly get gas smell i just turn of the regulator …next day mrng..i complain arnd 12 the same guy turns up n when i tell him u didnt chk sigri properly he says i was nt suppose to chk i had come to chk the leakage cylinder..i said past 2 n half years no 1 has come to even ask or chk HP gas usually has a rule….he says u gv complain tdy i am here tell what happened… then he says..there is prob where the pipe is connected…he just takes out a connector…changes it..its not branded or sealed it was lying in his bag..he chks the cylinder changes a black small rubber…then tells me madam u tk my mobile nor for such things u call me directly not the agency now u will have to pay service tax an all…he just does no cleaning no checking nything else…n makes a bill of 420/- when i ask for bill he says i dont probide bill i m not suppose to give ..i asked how 420/- he says 270 for the part changed and 150 for my service charge…what is this…no bill the part is not guranteed…n no assurance it wont leak again..kindly help me.

  19. ranjit gupta ranjit gupta
    February 14, 2014    

    When i had booked for the very first time, the agency had supplied 2 cylinders and upon weighing the cylinders i had found that 4 kg of gas was missing. I did not complain to anybody but instead complained to the agency and they assured that they will weigh and supply the next delivery.
    When i booked for the second time they weighed and showed me 30 kg. Later when i weighed the same cylinder,the cylinder weighed 26 kg i.e. Pilferage of 4 kg.

    ​”I know i stay in a country where complaints are not taken when incidents happen and action is only taken when someone dies”

    ​If possible please look into the matter and take strong action against the dealer.
    ​I do not know my consumer number as of now
    ​My mail id is rkgupta21@gmail.com
    Mob No:9762474801​

    The name of the dealer is Prem Gas Agency and is Located Sarita Vihar-110076​


  20. Ekta Ekta
    February 17, 2014    

    How to transfer gas connection from one person to another.

  21. chandra prakash chandra prakash
    February 20, 2014    

    mere gas connection par gas refill ki booking agency dwara apne aap kar susidized gas ki chori ki jati hai.
    complain kha aur kaise kare…..
    e mail me…

  22. Venkatesh Vaibagula Venkatesh Vaibagula
    February 26, 2014    

    Hi Team,

    I have applied for New HP gas connection on 29/11/2013 through APonline. Please help me with the application status. below are my details.

    Application No:APO1129398483
    Transcation ID: TR131110531447


  23. Dayanand G S Dayanand G S
    September 30, 2014    


    I have changed my home in Bangalore, i was in JP nagar 7th phase, now i moved to Royal Shelters, Devarachikanahalli main road, Bommanahalli, Bangalore -76

    i wanted to know, what is the procedure to change the gas, and which is the near agency to above address ?


  24. Rui Albert Sequeira Rui Albert Sequeira
    October 27, 2014    

    Dear officer,

    My Gas consumer no is 67585. I’m told by Yogesh Gas Service (Bandra West) that I need to fill a KYC form to get my gas cylinder. Is this true?
    If yes, can you please send me a KYC form as I am not able to find it on your website.


  25. DineshReddy DineshReddy
    November 28, 2014    

    How to Transfer One place To Another Place HP GAS Please Forward the Details As Soon As Possible .Advance Thanks

    December 2, 2014    

    Kindly provide the information on procedures for name change of the gas connection holder among the family members. I am in Madurai.

  27. pankaj kumar pankaj kumar
    December 8, 2014    

    please say gas is booked under my consumer no. 604778 after my application for locked connection.

  28. Chandra Sekaran Chandra Sekaran
    January 16, 2015    

    Dear Sir,
    Kindly advice for the procedures and polices, where to apply in becoming a HP gas distributor / agencies in Dindigul district or Chinnalapatti area(624301).

    Chandra Sekaran bm

  29. E. Raghavan E. Raghavan
    January 28, 2015    

    My Consumer number is 633950 .The gas refill was booked on the designated number on 20/01/2015 and for the past 5 days the message says that the cylinder will be delivered within next 48 hours. Though subsidy has been credited , cylinder not yet delivered. There is no response from the agency : Karthik Agencies. Their telephones are constantly busy/ switched off.Kindly arrange for early delivery of the cylinder.

  30. Madan Gharve Madan Gharve
    April 15, 2015    

    I have raise the request for refiled from my register cell no on 7th April still I have not received what any issue regards the same? my customer no: 617097, gas agency name PET ltd mulund West mumbai.

  31. santosh pal santosh pal
    July 17, 2015    

    i have a HP gas connection in delhi but now i am shifted to ajay nagar, ismailpur, faridabad, So please tell me the the authorised HP gas agency nearby Ajay Nagar where i can transfer my connection. My Mobile No. is 9711937207.

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